Data recovery

About data recovery

What do you do when things go wrong? Is your device damaged beyond repair? Didn't back up your data? You have been told your device can't be fixed or maybe the manufacturer says they can repair it but you will lose your data in the process?
If any of these phrases sound familiar we have you covered! Never fear CCS is here to save the day and the data! Our specialist data techs have the skills and the technology to get the job done first time every time. When your device doesn't boot up don't boot it out the door. We will get you back up and running before you can say data loss! So what will it cost? I hear you ask.
Our data recovery is fixed at £75 for tier 1, £150 tier 2, £250 tier 3 and £800 at tier 4. We have a 95% success rate and many many happy clients. In the are very rare exceptions that we cannot recover the data or where there are additional costs involved we will contact you before the work is carried out.

Data recovery - Tier 1

1. Basic Data Recovery - Entry-Level

Service Details:
  • Recover data from simple issues like accidental deletion, file corruption, or formatted drives.
  • Data is recoverable from standard hard drives, flash drives, and SD cards.
  • Standard recovery process, no advanced repair or specialized tools needed.
  • Recovery is done in 3-5 business days.
Example Cases:
  • Deleted files from a USB drive.
  • Files lost after accidental formatting.
  • Corrupted or damaged partitions.

Data recovery - Tier 2

2. Standard Data Recovery - Moderate Complexity


Service Details:
  • Recovery from damaged or malfunctioning hard drives, SSDs, or other storage devices.
  • Cases involving logical errors, hardware failure, or firmware issues.
  • Recovery from RAID arrays, NAS devices, or external drives with moderate damage.
  • Standard recovery process, may require partial hardware repairs.
  • Recovery time: 5-7 business days.
Example Cases:
  • Physical damage to the drive, such as motor or PCB failure.
  • Data recovery from NAS or RAID arrays after failure.
  • Files corrupted due to bad sectors or system crashes

Data recovery - Tier 3

3. Advanced Data Recovery - High Complexity

Service Details:
  • Advanced techniques and specialized equipment for severely damaged or broken hard drives (including physical failure).
  • Cases requiring PCB repairs, motor or head replacements, or data retrieval from severely damaged or burnt drives.
  • RAID or NAS arrays with complex issues, data recovery after water or fire damage.
  • Includes the use of cleanroom environments for recovery.
  • Recovery time: 7-14 business days, depending on complexity.
Example Cases:
  • Fire, water, or physical damage to hard drives.
  • Damaged or missing RAID configurations.
  • Issues requiring data recovery from failed SSDs or enterprise-grade hardware.

Data recovery - Tier 4

4. Emergency Data Recovery - Urgent / Critical Recovery

Service Details:
  • Priority, same-day or next-day recovery for critical data loss situations.
  • Expedited handling for businesses or clients with highly time-sensitive data needs.
  • 24/7 support and priority handling in case of catastrophic data loss.
  • Can include both hardware repair and recovery, using specialized tools and expert-level intervention.
  • Recovery time: As quick as 24 hours (for the most urgent cases), depending on data size and complexity.
Example Cases:
  • Server or business-critical data recovery with an urgent deadline.
  • Highly sensitive data required for legal or compliance reasons.
  • Recovery from heavily damaged drives that cannot be repaired without specialized equipment.

Data recovery

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